Privacy Policy

Last updated: April 30, 2026

Cultmark operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a convenient shopping experience.

Cultmark.com is built using WordPress. We also use trusted third-party service providers to support the operation of our website and the delivery of our Services, such as payment processing and website hosting.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of your personal information, this Privacy Policy will prevail.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and the way we collect, use, and disclose your personal information as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
Account information, if you create an account, including your username, password, preferences, and account settings.
Transaction information including the items you view, add to your cart, purchase, request a refund for, and your transaction history.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
From our partners or other third parties.

How We Use Your Personal Information

Provide, Tailor, and Improve the Services. We use your personal information to provide and improve the Services, including to perform our contract with you, process payments, fulfill orders, remember your preferences, send account and order-related notifications, process purchases and refund requests, create, maintain, and manage your account (if applicable), enable you to post reviews, personalize your shopping experience, and improve the functionality and performance of our website.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending marketing communications by email (where permitted by applicable law), measuring the effectiveness of our marketing campaigns, and displaying relevant advertisements.
Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure shopping experience, detect, investigate, prevent, and take action against fraudulent, unauthorized, or illegal activities, and protect the security of our Services.
Communicating with You. We use your personal information to respond to your inquiries, provide customer support, notify you about your orders or account, and maintain our business relationship with you.
Legal Reasons. We use your personal information to comply with applicable laws, regulations, legal obligations, and lawful requests from public authorities, and to establish, exercise, or defend legal claims where necessary.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

With trusted service providers and third-party vendors who assist us in operating our website and providing the Services (such as website hosting, payment processing, data analytics, security, customer support, communications, cloud storage, and other essential website functionality).
With business and marketing partners to provide marketing services and advertise to you.
When you direct, request us or otherwise consent to our disclosure of certain information to third parties.

Third-Party Service Providers

We work with trusted third-party service providers to help us operate our website and provide the Services. These providers may process personal information on our behalf only as necessary to perform their services or as required by applicable law.

Some providers may be located in countries other than your country of residence and may process or store personal information internationally.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have rights to access, delete, correct, or receive a copy of your personal data.

Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the “sale” or “share” of your personal information. You can exercise your rights to opt-out by contacting us at the email provided below.
Managing Communication Preferences. You may opt out of receiving promotional emails at any time by using the unsubscribe link in our emails.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at cultmarkcom@gmail.com. For the purpose of applicable data protection laws, we are the data controller of your personal information.