Refund Policy

  1. Scope of Application

This refund policy applies to all digital products (including logo licenses) purchased through our website. Copyright transfers arranged under a separate written agreement are governed by the terms of that agreement, subject to applicable law.

  1. General Policy

Due to the nature of digital products, purchases are generally non-refundable once the product has been accessed or downloaded, except as required by applicable law or as provided in this policy.

Refunds may be considered under the following circumstances:

Other valid reasons, subject to applicable law

Duplicate purchase

Technical issues preventing access to the product that cannot be resolved

The product materially differs from its description

  1. Non-Refundable Situations

Except where required by applicable law, refunds will generally not be granted in the following cases:

You did not read the product description before purchase

You change your mind after purchase

You no longer need the product

You do not have the required software or skills to use the files

  1. Refund Request Process

To request a refund, please:

  • Contact us at cultmarkcom@gmail.com within 7 days of your purchase
  • Provide your order number
  • Provide a clear description of the issue

We will first attempt to resolve the issue where possible. If the issue cannot be resolved, we will review your request and determine whether a refund is appropriate under this policy and applicable law.

The 7-day request period does not limit any mandatory rights you may have under applicable consumer protection laws.

  1. Contact Information

For any questions regarding this policy, please contact:
cultmarkcom@gmail.com